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CLIENT SATISFACTION SURVEY
Our goal is to exceed your expectations. To ensure that we accomplish this, we have developed this short survey, enabling you to openly communicate your views on the quality of our work. Please spend a few minutes to let us know how we're doing.
The five minutes you spend giving your feedback and comments is an investment in the value of service you'll receive from us in the future. We thank you in advance for your sincere and candid responses.
Would you recommend HRR to others?
Yes
No
Why?
(please answer in field below)
5
4
3
2
1
n/a
Please tell us how much you agree with the following (5= agree completely; 1=disagree completely)
I find HRR work to be of the highest standard and quality.
I find that my needs are addressed in an efficient, timely manner and that the work is delivered on schedule.
My engagement team anticipates my financial concerns.
My engagement team provides value added services.
The firm provides me with sound tax advice.
I am treated in a courteous manner when I call the office.
I find the value of HRR's services to be equivalent with the fees I am charged.
Excellent
Good
Fair
Poor
HOW ARE WE DOING?
My primary HRR contact is:
Other key people with whom I regularly interact (professional and administrative staff):
Other staff member:
Other staff member:
What do you like best about the firm?
What can we do to improve or enhance our services?
Your Contact Information:
First Name:
*
Last Name:
*
Company (if applicable):
Email:
*
Phone:
* Required
Thank you! We value your opinion.
Holtz Rubenstein Reminick LLP | 125 Baylis Road, Melville, NY 11747 | 1430 Broadway, New York, NY 10018 | www.hrrllp.com